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German Customer Service Agent for online casino in sunny Malta!

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icons/navigation/arrow/black Back

icons/export/location Location

Pieta, Malta

icons/export/language Language

German speakers

icons/export/industry Category

Customer Service

icons/export/posting_date Starting date

November 1, 2022

icons/export/moving abroad Relocation package

included

Your next career adventure?

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Do you want to escape the cold weather and instead start an international career on a stunning island? Do you enjoy interacting with customers? Are you interested in the iGaming industry? Then look no further!
  
Our client operates one of the world's largest online casinos with over 8,000 games. Be part of their success story and join their multicultural team while enjoying life in sunny Malta.
As a key employee of the Customer Service Team, you will be the first point of contact with the Danish-speaking players through live chat, email, and phone calls. The end goal is to deliver the best possible experience for each customer. Some of your responsibilities in this role include greeting and communicating with customers in a warm and empathetic fashion, helping them with all their questions, and informing them about the products and deals on offer. 


You’re a good fit for the job if you
  • Speak and write fluent German
  • Posses great English language skills
  • Have previous experience within iGaming or in customer support
  • Have a positive mindset with a can-do attitude
  • Flexible personality
  • Like to work in a fast-paced environment and are a great multitasker


The employer offers
  • Competitive salary starting at €25 000/year increasing with 1500€ every year
  • Relocation Package (1-way ticket to Malta + 2 weeks accommodation)
  • Annual fitness allowance
  • Private Health insurance
  • Transport home for those working a late shift
  • Refer a friend bonus
  • Wellness allowance
  • Professional development support
  • Department team building activities
Other perks and benefits
  • Game rooms and reading rooms in the office
  • Goodiebags for all employees
  • Wednesday and Friday Breakfasts
  • Daily fresh fruit, tea, and coffee
  • Party tickets and free beach club access
  • Quarterly company and team events, Company loyalty trip
Sounds incredible, right?
Send in your application in English today! We will conduct phone interviews continuously and are looking forward to tell you more about the position.

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