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Swedish Customer Service Agent for Online Casino in sunny Malta!

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icons/navigation/arrow/black Back

icons/export/location Location

Pieta, Malta

icons/export/language Language

Swedish Speakers

icons/export/industry Category

Customer Service

icons/export/posting_date Starting date

January 9, 2023

icons/export/moving abroad Relocation package


Your next career adventure?

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Do you want to escape the cold weather and instead start an international career on a stunning island? Are you passionate about giving great customer service? Then look no further!
Our client operates one of the world's largest online casinos with over 8,000 games. Be part of their success story and join their multicultural team while enjoying life in sunny Malta.
As a key employee of the Customer Service Team, you will be the first point of contact with the Swedish-speaking players through live chat, email, and phone calls. The end goal is to deliver the best possible experience for each customer. Some of your responsibilities in this role include greeting and communicating with customers in a warm and empathetic fashion, helping them with all their questions, and informing them about the products and deals on offer. 

You’re a good fit for the job if you
  • Speak and write fluent Swedish
  • Posses great English language skills
  • Are willing to work shifts
  • Have a genuine interest in iGaming and are eager to learn more
  • Already gained some experience in interacting with customers
  • Have a positive mindset with a can-do attitude
  • Are a Team Player
  • Are an excellent listener and problem-solver

The employer offers
  • Competitive salary starting at €25,000 a year + Performance bonus of up to 10% after passing the probation
  • Salary that increases with 1,500€ every year
  • Relocation Package (flight to Malta + 2 weeks accommodation)
  • Annual fitness allowance
  • Private Health insurance
  • Penthouse kitchen providing free breakfast and lunch
  • Monthly get-togethers and activities
  • Transport home for those working a late shift
  • Refer a friend bonus
  • Wellness allowance
  • Professional development support
  • Department team building activities
Other perks and benefits
  • Game rooms and reading rooms in the office
  • Goodie bags for all employees
  • Daily fresh fruit, tea, and coffee
  • Party tickets and free beach club access
  • Quarterly company and team events, Company loyalty trip
Sounds incredible right?
Send in your application in English today! We will conduct phone interviews continuously and are looking forward to telling you more about the position.

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